Shipping & Delivery

Regions & lead times

• 🇪🇺 EU mainland — 3-5 business days from regional hub
• 🇬🇧 UK & Ireland — 4 business days via DPD Priority.
• 🌍 APAC & Middle East — 5-7 business days via DHL Express.
• 🛫 Lounge pick-up — available at AMS, CDG, LHR, SIN, DOH, DXB. Ready within 2 hours.

Fees & thresholds

Orders above €150 ship free worldwide. Below the threshold we charge a transparent carrier rate (displayed before payment) starting at €9.

Duties and taxes are included in the price you see. We handle customs pre-clearance for you.

Tracking & SMS updates

Every parcel receives live tracking + WhatsApp push. Log into your account or ask the concierge team with your order ID.

Sustainable packaging

All boxes are FSC certified, printed with soy ink, and carbon offset through SAF credits for each kilo shipped.